1. Privacy Policy

Secret Room Escape informs users of the website about its policy regarding the treatment and protection of personal data of users and customers that may be collected by browsing or contracting services through its website.

In this sense, Secret Room Escape guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 15/1999 of December 13, on the Protection of Personal Data and Royal Decree 1720/2007, of December 21, which approves the Development Regulation of the LOPD.

The use of this website implies acceptance of this privacy policy.

2. Collection, purpose and processing of data

Secret Room Escape has the duty to inform users of its website about the collection of personal data that can be carried out, either by sending email or by completing the forms included on the website. In this sense, Secret Room Escape will be considered responsible for the data collected through the means described above.

Secret Room Escape informs users that the purpose of the processing of the collected data includes: The attention of requests made by users, the inclusion in the agenda of contacts, the provision of services and the management of the commercial relationship.

The operations, management and technical procedures that are carried out in an automated or non-automated way and that enable the collection, storage, modification, transfer and other actions on personal data, are considered to be processing personal data.

All personal data, which are collected through the Secret Room Escape website, and therefore have the consideration of processing of personal data, will be incorporated into the files declared to the Spanish Agency for Data Protection by Secret Room Escape.

3. Disclosure of information to third parties

Secret Room Escape informs users that their personal data will not be transferred to third organizations, with the exception that the transfer of data is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a person in charge of treatment. In the latter case, the transfer of data to the third party will only be carried out when Secret Room Escape has the express consent of the user.

4. User rights

Organic Law 15/1999, of December 13, on the Protection of Personal Data, grants interested persons the possibility of exercising a series of rights related to the processing of their personal data.

Insofar as the user’s data is subject to processing by Secret Room Escape. Users may exercise their rights of access, rectification, cancellation and opposition in accordance with the provisions of current legislation on the protection of personal data.

To make use of the exercise of these rights, the user must go by written communication, providing documentation proving their identity (ID or passport), to the following address: Carrer de Pi i Margall, 57, 17200 Palafrugell or the address that is replaced in the General Registry of Data Protection. This communication must reflect the following information: Name and surname of the user, the request for request, the address and the supporting data.

The exercise of rights must be carried out by the user. However, they may be executed by an authorized person as the legal representative of the authorized person. In this case, documentation proving this representation of the interested party must be provided.